Live Nation 'making adjustments' at Rogers Stadium after fan complaints

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TORONTO — The operators of Toronto’s new Rogers Stadium say they are “already making adjustments” after concertgoers voiced concerns about crowd management at the outdoor venue’s inaugural show on Sunday.

Live Nation Canada said it is incorporating fan and community feedback and “working closely” with city officials, transit operators and emergency services.

Some fans who attended a concert by K-pop group Stray Kids on Sunday evening said it took up to two hours to exit the stadium near Downsview Park, as the venue and transit services seemed ill-equipped to handle the throngs of people coming in and out of the show.

Live Nation Canada also said it is aware that fans felt their seats move in the upper grandstands during the concert, but said that is “expected as part of the design of the venue,” which “exceeds” international safety codes.

James Pasternak, a city councillor whose ward includes the area where the stadium is located, was set to meet with Live Nation Canada and landowner Northcrest Developments Wednesday morning to discuss possible solutions.

The Toronto Transit Commission said it had manageable passenger flow and “frequent train services” at all three stations in the area on Sunday, but it’s looking to add more staff to its Downsview and Wilson stations ahead of upcoming concerts.

A spokesperson for the transit agency also said the TTC held a staff debrief on Wednesday and attended a meeting with the City of Toronto, Live Nation and other stakeholders.

Rogers Stadium is gearing up to host British rock band Coldplay next week for four performances taking place between July 7 and 12.